Sep 23, 2019

Dealing With Seal Failure & Glass Breakage

About Seal Failure:

Seal failure is when condensation makes its way between the two panes of glass. This is very rare, in fact, most of the time the condensation is either on the inside or outside of the glass. Try using a cloth to clean both sides of the glass before filing a warranty claim with Window World of Joliet.

About Glass Breakage:

Glass breakage and seal failure replacement are only available if you purchased your windows with a warranty that covers breakage & seal failure. Once your claim has been filed, we will process it. While it’s processing, we recommend that you tape the broken window with clear duct tape to prevent injury. We will notify you as soon as the new sash has been received.

We offer a virtual repair center to assist you with common issues.

With Window World of Joliet windows, your home will have a fresh, energy-efficient, low-maintenance solution backed by a lifetime warranty.* Request a free estimate online or call (815) 729-3100 to schedule an appointment and start saving on your energy bills today!


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